Privacy Policy Kaitlin May 3, 2022

Privacy Policy

Last Updated: October 4, 2025

At Spade Marketing (“Spade Marketing,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website at www.spademarketing.ca (the “Site”), digital marketing services, SMS communications, and any related products or platforms (collectively, the “Services”).

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Policy.

1. Information We Collect

  • Personal Information: Name, company name, address, phone number, email address, and other contact details.
  • Billing Information: Payment details such as billing name, address, and credit card information (processed securely through third-party providers such as Stripe).
  • Service Data: Content you upload or share while using our Services (e.g., logos, images, marketing materials, account credentials).
  • Usage & Analytics Data: IP address, browser type, pages visited, and interactions with our Site and Services (collected via cookies, pixels, and analytics tools).
  • SMS/MMS & Communication Data: Phone numbers, message content, and communication preferences when you opt in to receive SMS or other electronic messages from us.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our Services.
  • Process transactions and billing.
  • Communicate with you regarding Services, updates, and customer support.
  • Send you marketing communications, including email and SMS (with your consent).
  • Comply with legal obligations and enforce our Terms of Service.

3. SMS/MMS & Communication Compliance

By providing your phone number, you consent to receive SMS/MMS communications from Spade Marketing regarding our Services.

  • Consent: You will only receive SMS/MMS messages if you explicitly opt in.
  • Opt-Out: You may opt out at any time by replying “STOP.” Standard carrier rates may apply.
  • Privacy: We do not share SMS opt-in information, phone numbers, or message content with third parties for marketing purposes.

We comply with Canadian Anti-Spam Legislation (CASL) and applicable international laws, including the Telephone Consumer Protection Act (U.S.).

4. Sharing & Disclosure of Information

We do not sell your personal information. We may share information only as follows:

  • Service Providers: With trusted third parties who support our operations (hosting, analytics, billing, communications).
  • Legal Obligations: To comply with subpoenas, court orders, or legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • With Consent: When you authorize us to share your information.

5. Cookies, Consent & Analytics

Spade Marketing uses cookies, pixels, and tracking technologies to improve browsing experience, deliver relevant advertising, and analyze site traffic.

  • Consent Banner: Where required by law, we display a cookie banner allowing you to accept, reject, or manage preferences.
  • Control: You can adjust cookie preferences in your browser or via our consent management tool.
  • Analytics: We use tools like Google Analytics.

By using our Site, you consent to the use of cookies in line with this Privacy Policy and your preferences.

6. Data Retention

We retain your information for as long as necessary to provide Services, meet legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us (see Section 12).

7. Your Rights

Depending on your jurisdiction (Canada, EU, U.S., etc.), you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt out of certain data uses or marketing communications.
  • Request portability of your data.

Contact info@spademarketing.ca to exercise these rights.

8. Security

We use appropriate safeguards to protect your data against unauthorized access, disclosure, or loss. However, no online transmission or storage system is completely secure.

9. International Data Transfers

Your data may be transferred outside of your country (including to the U.S. and Canada). We ensure compliance with applicable data transfer laws, such as GDPR standard contractual clauses where relevant.

10. Children’s Privacy

Our Services are not directed to children under the age of 13 (or under 16 in jurisdictions with stricter rules, such as the EU under GDPR-K).

  • We do not knowingly collect personal information from children.
  • If we discover that we have collected information from a child without proper consent, we will delete it immediately.
  • Parents or guardians who believe their child has provided us with personal data may contact us at info@spademarketing.ca to request deletion.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material updates will be posted here with a revised “Last Updated” date. Continued use of our Services indicates acceptance of the updated Policy.

12. Contact Us

Spade Marketing
Attn: Privacy Officer
Surrey, BC, Canada
Email: info@spademarketing.ca
Website: www.spademarketing.ca